Terms & Conditions
Terms & Conditions
Welcome to Twinkle Multi Corner. By purchasing from our website, you agree to the following terms and conditions.
1. Orders
All orders placed through our website are subject to availability and confirmation. Twinkle Multi Corner reserves the right to cancel or refuse any order if the item is out of stock or due to any unforeseen circumstances.
2. Pricing
All prices listed on the website are in Sri Lankan Rupees (LKR) and may change without prior notice. Delivery charges may apply depending on the delivery location, courier service, and weight of the order.
3. Payment Methods
We provide multiple payment options for customer convenience:
- Cash on Delivery (COD)
- Online Payments
- Bank Transfers
- Koko Payment (Buy Now Pay Later)
Orders will be processed after payment confirmation for online payments and bank transfers.
4. Delivery Options
We offer several delivery methods across Sri Lanka:
-
Courier Delivery (Islandwide)
Estimated delivery within 3–4 working days depending on location. -
PickMe Flash (Express Delivery)
Available for faster delivery in selected areas. -
Buy Online & Pick Up In Store
Customers can place orders online and collect them directly from our store.
Twinkle Multi Corner is not responsible for delays caused by courier services, delivery partners, or unforeseen circumstances.
5. Product Information
We strive to display all products accurately. However, slight variations in color, packaging, or design may occur due to lighting, screen settings, or manufacturer updates.
Store Policy
At Twinkle Multi Corner, we are committed to providing quality products and excellent customer service.
- Customers must provide accurate delivery details.
- Orders cannot be modified once confirmed.
- Delivery charges are calculated based on weight, location, and method.
- Customers must check the package upon receiving it.
- We reserve the right to update store policies.
Return & Exchange Policy
We want our customers to be satisfied with their purchases.
Eligible Returns:
- Product damaged during delivery
- Wrong item delivered
- Manufacturing defect
Non-Returnable Items:
- Used products
- Items damaged by customer
- Clearance/discounted items
Refund Policy & Return Conditions
The product must be unused and in its original packaging. Customers must notify us within 24 hours of receiving the product with clear photos as proof.
If a refund is approved, it will be processed through the original payment method within 3 working days.
Customer satisfaction is our priority.
For any inquiries, please contact Twinkle Multi Corner Customer Support.